- Most orders ship within 3–7 business days, with a current average of 7–14 days depending on stock levels.
- Custom orders typically take 7–21 days.
- Pre-orders, exclusive pieces, limited drops, and one-off collections have varying timelines—specific details will be noted in the product description or communicated directly.
- Tracking information is provided with every order via email.
- International shipping: Covers only transportation costs. Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country (determined by customs authorities there).
Processing Times & Delivery Estimates
Shipping times vary based on availability and order type. We aim for prompt fulfillment, but please allow up to 14 days for standard items to ship. Pre-orders and limited items follow the timelines listed on the product page.
Returns & Exchanges
- Returns are accepted within 21 days of delivery.
- Items must be returned in new, unworn, unwashed condition with all original tags and packaging intact.
- Options include:
- Exchange (subject to availability of the desired item/size).
- Store credit.
- Refund to original payment method.
- Return shipping: We provide return labels for $8 (deducted from refund/store credit). This fee is waived if you choose an exchange or store credit.
- Sales/final sale items: No returns or exchanges except for store credit (no cash refunds).
- Damaged, defective, or incorrect items: Report within 15 days of delivery for resolution (replacement, refund, or credit).
- We reserve the right to refuse returns/exchanges in cases of excessive returns, suspected fraudulent activity, or irregular order history.
- Packages returned to sender (e.g., refused delivery or undeliverable) will be restocked, and store credit issued (minus any original shipping costs).
How to Initiate a Return or Exchange
Contact us at orders@imjustdoinglife.com with your order number, details of the issue (or desired exchange), and photos if applicable (especially for damaged/defective items). We’ll guide you through the process and provide next steps, including any return label if needed.
Non-Returnable/Non-Exchangeable Items
- Final sale/sale items (except store credit).
- Items not meeting condition requirements (worn, washed, damaged by customer, etc.).
- Personalized/custom items (unless defective).
Non-Returnable/Non-Exchangeable Items
For any shipping, return, exchange, or order questions:
- Email: orders@imjustdoinglife.com (returns/exchanges/orders)
- General inquiries: info@justdoinglife.com
- Based in: Summerlin, Las Vegas, NV
This policy is effective as of the latest site content (February 2026). We recommend checking the site directly for any future updates, as small brands like this may refine policies over time.