FAQs

ORDERING

1. What if I need to modify my order?
   If you would like to modify your order and it has not been processed, please use the contact form. Once your order has been prepped for shipping, it cannot be modified.
2. When I place an item in my shopping cart, am I guaranteed to receive the merchandise?
   Placing items in your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.
3. An item I want is sold out. When will it become available again?
   If an item is listed as sold out, it is currently unavailable for purchase. We will bring certain items back. Please continue to check back..
4. I received a damaged product. What should I do?
   Please email via the contact form as soon as you receive your order. We will do our best to resolve quickly
5. How do I find out when new styles are releasing and when?
   You can stay updated with our latest releases by signing up for our newsletter or by following us on social media.

SHIPPING

1. When will my order ship?
   For items in stock, it may take up to 7 days to ship. After that, it will arrive to you based off of the shipping estimate given to you at checkout. You will receive an email notification with tracking information once your order ships. Custom items may take an average of 7 to 21 days to ship, depending on current production times. We appreciate your patience! Our goal is an extremely high overall customer service and satisfaction rating.
2. When will my backorder items ship? 
   All backorder items ship as quickly as possible. You will be given an option to cancel if desired.
3. Which countries do you not ship to? 
   Currently we don’t have any restrictions, but currently we are focused on local (USA) orders. We will slowly begin to offer our full catalog of apparel to other countries. Please Email us and we can give you more information before placing an order from outside of the USA. We will do our best to determine costs and restrictions associated.
4. Do you ship to P.O Boxes?
   Unfortunately, we are unable to ship to Post Office (P.O) Boxes, APO, or FPO addresses.
5. Will I have to pay sales tax?
   Depending on your state, we may be required to include taxes during checkout.
6. My tracking information states that my order was already delivered but I have not received it. What does this mean?
   Please email us, we will do our best to resolve the issue as quickly as possible.

RETURNS/EXCHANGES

1. How do I return an item from my order? Returns

FIT AND SIZING

1. How do I know what size will fit me best? Most items fit true to size pre and post-wash. If you normally wear a large shirt, purchase a large.

GARMENT CARE

1. How do I care for the items that I purchased? We suggest washing every garment on cold and tumble drying on low heat. Please do not iron the actual artwork. If you do decide to iron, please use a low heat setting or steamer and turn the article of clothing inside out.

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